Effective Date: 05/06/2024

At AnniAds.com, we strive to deliver exceptional digital marketing services that meet your business needs. We understand that circumstances may arise where you might seek a refund for services rendered. This Refund Policy outlines the terms and conditions under which refunds may be granted.

1. Eligibility for Refunds

Refunds are considered on a case-by-case basis and are subject to the following conditions:

  • Service Non-Delivery: If a service you have paid for has not been delivered as agreed within the specified timeframe, you may be eligible for a full or partial refund.
  • Service Dissatisfaction: If you are dissatisfied with a service provided by AnniAds.com, we encourage you to contact us immediately. We will work with you to resolve the issue. If a satisfactory resolution cannot be achieved, a partial refund may be offered, depending on the extent of the work completed.
  • Service Cancellation: If you cancel a service before it has commenced, you may be eligible for a full refund, minus any applicable administrative fees. If cancellation occurs after work has begun, a partial refund may be issued, reflecting the portion of the work already completed.

2. Non-Refundable Services

Certain services are non-refundable, including but not limited to:

  • Completed Services: Once a service has been fully completed and delivered, it is considered non-refundable.
  • Custom Work: Custom digital marketing strategies, designs, and campaigns tailored specifically for your business are non-refundable once work has commenced.
  • Third-Party Costs: Any costs incurred on your behalf for third-party services, such as paid advertising fees or software subscriptions, are non-refundable.

3. Refund Request Process

To request a refund, please follow these steps:

  1. Contact Us: Reach out to our support team at support@anniads.com with your refund request, including your order details, the reason for the refund, and any relevant documentation or evidence supporting your claim.
  2. Review Process: Our team will review your request within 7 business days During this time, we may contact you for additional information or clarification.
  3. Refund Decision: You will be notified of our decision regarding your refund request. If approved, the refund will be processed to your original method of payment within 10-15 business days.

4. Dispute Resolution

If you are not satisfied with the outcome of your refund request, you may request further review by our management team. We are committed to resolving any disputes amicably and in a fair manner.

5. Changes to the Refund Policy

We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about our refund practices.

6. Contact Us

If you have any questions or concerns about this Refund Policy, please contact us at:

AnniAds.com
support@anniads.com


By using our services, you agree to the terms outlined in this Refund Policy.

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